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Percy's Fly Fishing Equipment and Flies
     
     

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Customer Service

Table of Contents

  1. Domestic Shipping Information
  2. Shipping Information for Canada
  3. Warranty Information for Percy Brand Products
  4. Warranty Information for other Brand Name Products
  5. Our Return Policy

Domestic Shipping Information:

    We are pleased to offer fast shipping to anywhere within the 50 United States.  We normally ship via the U.S. Postal Service through their Priority Mail system.  For oversized packages we opt to use UPS ground (3-6 Day Delivery) service.  Please allow an additional 1-2 days for delivery to Alaska or Hawaii. 

    If you require express delivery, please contact us by telephone.  Our toll free telephone number is (800) 287-7700.  

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International Shipping Information for Canada:

    For delivery to Canada, we simply add a flat rate shipping and handling fee for all orders in the amount of $10.00 in U.S. funds. 

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Warranty Information for Percy Brand Products:

    For items manufactured by Percy Tackle (d/b/a L.L. Cote), we believe that you will find our products to be of the very best quality.  

    If, for any reason, you are not 100% satisfied with any Percy Tackle manufactured product, please contact us for an RMA number, and return the unsatisfactory items to us. 

    We will immediately address the problem and will replace those items or credit your full purchase price.

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Warranty Information For Products Not Manufactured by Percy Tackle:

    Not all of the items that we sell are manufactured by Percy Tackle.  We pride ourselves on selling many topnotch brand name items through our online store.  All items that are not manufactured by Percy Tackle are fully warrantied by the product manufacturer.  

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Return Policy:

  For products that require return, please contact us for a Return Materials Authorization (RMA) Number.  No returns will be accepted without an RMA.  Our telephone numbers are:

(800) 287-7700 - Toll Free in the U.S.
(603) 482-7777 - In New Hampshire
(603) 482-3353 - Our Fax number

Our Normal business hours are 8:00 AM to 5:00 PM Eastern U.S. Time (i.e., GMT-5:00). We are open 7 days a week!

Our E-Mail addresses are:

Sales@Percysflies.com - For Customer Service Issues and Sales Support.

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Order or Sales Information Needed? Contact our Sales Dept. via E-Mail: Sales@Percysflies.com
Web Site Questions/Suggestions/Comments? Contact our WebMaster via E-Mail: WebMaster@Percysflies.com


Your Discount Fly Fishing Flies Superstore

Your source for Fly Fishing Flies, Trout Flies, Fly Fishing Equipment and Supplies, Dry Flies, Flies for Fishing, Salmon Flies, Bass Flies, Cortland Line, Discount Flies, flyfishing equipment, fly fishing equipment, fly fishing rod, and St. Croix Rod. 

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